VoIP Frequently Asked Questions

What is VoIP/Internet Voice?

VoIP allows you to make telephone calls using a computer network, over a data network like the Internet. VoIP converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end so you can speak to anyone with a regular phone number. When placing a VoIP call using a phone with an adapter, you'll hear a dial tone and dial just as you always have. VoIP may also allow you to make a call directly from a computer using a conventional telephone or a microphone.

How Can I Place a VoIP Call?

Depending on the service, one way to place a VoIP call is to pick up your phone and dial the number, using an adaptor that connects to your existing high-speed Internet connection. The call goes through your local telephone company to a VoIP provider. The phone call goes over the Internet to the called party's local telephone company for the completion of the call. Another way is to utilize a microphone headset plugged into your computer. The number is placed using the keyboard and is routed through your cable modem.

What Kind of Equipment Do I Need?

A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. You can hook up an inexpensive microphone to your computer and send your voice through a cable modem or connect a phone directly to a telephone adaptor.

Is there a difference between making a Local Call and a Long Distance Call?

Some VoIP providers offer their services for free, normally only for calls to other subscribers to the service. Your VoIP provider may permit you to select an area code different from the area in which you live. This means you may not incur long distance charges if you call a number in your area code regardless of geography. It also means that people who call you may incur long distance charges depending on their area code and service.

Some VoIP providers charge for a long distance call to a number outside your calling area, similar to existing, traditional wireline telephone service. Other VoIP providers permit you to call anywhere at a flat rate for a fixed number of minutes.

If I have VoIP service, who can I call?

Depending upon your service, you might be limited only to other subscribers to the service, or you may be able to call any phone number, anywhere in the world. The call can be made to a local number, a mobile phone, to a long distance number, or an international number. You may even utilize the service to speak with more than one person at a time. The person you are calling does not need any special equipment, just a phone.

What Are Some Advantages of Internet Voice?

Because VoIP is digital, it may offer features and services that are not available with a traditional phone. If you have a broadband internet connection, you need not maintain and pay the additional cost for a line just to make telephone calls.

With many VoIP plans you can talk for as long as you want with any person in the world (the requirement is that the other person has an Internet connection). You can also talk with many people at the same time without any additional cost.

What Are Some disadvantages of Internet Voice?

If you're considering replacing your traditional telephone service with VoIP, there are some possible differences:

* Some VoIP services don't work during power outages and the service provider may not offer backup power.

* Not all VoIP services connect directly to emergency services through 9-1-1.

* VoIP providers may or may not offer directory assistance/white page listings.

Can I use my Computer While I talk on the Phone?

Yes

Can I Take My Phone Adapter with me When I Travel?

You may be able to use your VoIP service wherever you travel as long as you have a high speed Internet connection available. In that case it would work the same as from your home or business.

Does my Computer Have to be Turned on?

Not if you are making calls with a phone and adaptor or special VoIP phone, but your broadband Internet connection needs to be active. You can also use your computer while talking on the phone.

How Do I Know If I have a VoIP phone Call?

It will ring like any other call.

Does the FCC Regulate VoIP?

The Federal Communications Commission (FCC) has worked to create an environment promoting competition and innovation to benefit consumers. Historically, the FCC has not regulated the Internet or the services provided over it. On February 12, 2004, the FCC found that an entirely Internet-based VoIP service was an unregulated information service. On the same day, the FCC began a broader proceeding to examine what its' role should be in this new environment of increased consumer choice and what it can best do to meet its role of safeguarding the public interest.

Aspects of these considerations may change with new developments in internet technology. You should always check with the VoIP service provider you choose to confirm any advantages and limitations to their service.

 This is an excerpt   Click here to read more...

Voip And Wifi
Computers may be built with Wi-FI pre installed, or you can purchase a Wi-Fi networking card, allowing your desktop ...
voip_and_wifi.php

Voip And 911
There is a fundamental conceptual and function...
voip_and_911.php

Unwired
VoIP offers many advantages to those who are brave enough to pull the plug. First, VoIP offers incredible sa...
unwired.php

Voice Quality
VoIP stands for Voice over Internet Protocol, and is the application of tra...
voice_quality.php

Voip Going Global
VoIP has many advantages compared to PSTN the first is cost. VoI...
voip_going_global.php

This Is Voip
One of the main features that account for t...
this_is_voip.php

Voip Calling Plans
You should be well aware of the fact that VoIP has conflicting problems with the...
voip_calling_plans.php

Voip And Long Distance
VoIP is changing the way the world looks at telephone services. Because VoIP is neither PSTN (the p...
voip_and_long_distance.php

Voip Its A Phone Its A Computer Its
VoIP Technology...
voip_its_a_phone_its_a_computer_its_.php

Voip And Quality
Another step in producing great audio quality and VoIP is your soundboard. If you...
voip_and_quality.php

Voip In Many Countries
Even as this migration is taking place, the full adoption of IP in the com...
voip_in_many_countries.php

Voip And Call Centers
Today, thanks to VoIP call centers have had a rebirth. The early traditional call cen...
voip_and_call_centers.php

Voip Goes Wireless
The Internet is a medium that enables many forms of communication, including the recent VoIP technology, w...
voip_goes_wireless.php

Voip Basics
The main difference between Packet Switching and Circuit Switching, is tha...
voip_basics.php

Voip Taking The Decision
Before we have a look at the actual reasons that might persuade you to make the switch, we should keep in min...
voip_taking_the_decision.php

Understanding Voice Over Internet Protocol Voip
What is voice over internet protocol (VoIP)?...
understanding_voice_over_internet_protocol_voip.php

Voip And 911e911
Because VoIP technology exists by sending “Packets” or units of information as data signals over the Int...
voip_and_911e911.php

Voip And The Us Government
VoIP works with a broadband or high speed Internet connection and allows you to place phone calls over the Internet rath...
voip_and_the_us_government.php

Top 10 Voip Providers
Skype...
top_10_voip_providers.php

Voip The Perfect Solution For Call Centers
VoIP, or Internet telephony, has been rapidly growing in popularity the past ...
voip_the_perfect_solution_for_call_centers.php

Voip Telecommunications Are Changing
First of all, VoIP operates over the Internet instead of the traditional PSTN lines. From a technological point of vi...
voip_telecommunications_are_changing.php

Streamline Your Business With Voip
In todays business environment, success is often dependant on effective communication. Most of the times, communica...
streamline_your_business_with_voip.php